What is your return policy?
We have a 30-day, no-questions-asked return policy. To start a return, please send a note to [email protected]
Matters Tech will supply a pre-paid, pre-addressed postage label.
If an item is returned due to defect or through any fault of Matters Tech, we will refund your purchase price in full.
It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement.
What happens if my products arrived damaged?
We are so sorry about this. We design our products with lasting quality top of mind and hate to hear they weren’t delivered to that standard. Send us a note to [email protected] and we’ll follow up right away to help you get a replacement.